Your life, your plan

The Personalisation service helps you to make sure you are receiving the support that you need. We talk to you, and people who look after you, so that we can see what’s happening now, and then we will work with you to plan for the future.

We can help you with:

• Your supported self-assessment

• Your support plan

• A review of your current plan

• Making choices that are right for you

You will have a Personalisation Practitioner who you can talk to at any time whilst they are working with you, and who will make sure you are getting the support to meet your needs.

If you would like to talk to someone or recieve any further information please contact 01483 806806


Personal Assistance

Providing professional and caring support is at the heart of our service. Supporting you to learn life skills, increase independence, build confidence and enable you to have a wider range of life choices.

Case Study

John is 25 years old and has to use a wheelchair to get around. His mum and dad are the only people available to take him out, so often trips have had to be time limited. At weekends John likes to do social things. He has to have help with his personal care and “styling” for his trips out. Now that he has his new PA, John:

goes to a wide range of activities, including gym sessions, cinema and food shopping
has help with his personal care and “styling” for his trips out
enjoys help to experiment with new recipes

“Having my own PA has made me feel really independent and that I can control my life. I no longer have to rely on my mum and dad for absolutely everything”

Case Study

Ann is 73 years old and is recovering from a severe stroke which has left her partially sighted and with some difficulty walking.

Having a PA means that Ann: goes to the hairdresser once a week, has rejoined friends at a weekly tea dance and has help with personal care and housework


“Having a PA has made all the difference in helping me rebuild 
my life after the stroke”

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