Job Description & Person Specification

Title:                         Health, Safety and Risk Manager  
Reports to:             Head of Care Quality and Customer Experience  
Accountable to:  Managing Director  
Location:                Hybrid working – with the ability to travel across Surrey   
Hours:                     37.5 hours per week 
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Job Purpose

The purpose of the Health and Safety Manager post is to build and develop a strong organisational health and safety based culture to ensure that Surrey Choices Directors, corporate departments, team managers, and services meet all Health and Safety obligations in accordance with the law, specific legislation and HSE Approved Codes of Practice and Guidance particularly HSG65.

To ensure that all Health, Safety and Risk Management aspects in all departments and services are undertaken in compliance with the requirements of all regulators, in particular the Health and Safety Executive and Care Quality Commission. 

To ensure that Health, Safety and Risk Management remains at the forefront of operational and quality performance delivery.  

To ensure there are effective systems and organisational monitoring in relation to all Health, Safety and Risk management matters.

Overall Responsibilities:

  • To be the organisational lead for Health and Safety, to ensure Surrey Choices complies with its statutory obligations to provide a safe environment for the people we support, colleagues and visitors.   
  • To act as company adviser on all matters relating to Health, Safety and Risk Management issues to all departments, services and teams. 
  • To develop, implement and continually monitor the Health and Safety and risk management policies and procedures across the whole organisation covering property, care and support, our colleagues and staff teams, and all other supporting services.
  • Enforce health, safety and risk management policies and systems to meet legal requirements and ensure the safety, health and wellbeing of the people we support, colleagues, and all other persons in our premises.
  • To ensure that all Health, Safety and Risk policies and procedures are written and reviewed in line with changing legislation, best practice and the needs of the organisation. This will include monitoring Health and Safety websites and publications.
  • To ensure the Surrey Choices Board, Executives, Senior Leadership Team and Team Managers are aware of policy changes and changes in practice and have proactive processes in place to implement them.
  • To undertake detailed physical health and safety audits, inspections and visits of all our Community Hubs across the breadth of Surrey, the spaces we occupy and individual teams and services. With the aim of ensuring proper Health, Safety and Risk management measures are in place, that they are compliant and where they are not, that risks, issues, and actions are put in place and monitored.
  • Develop and maintain an organisational Health and Safety documentation and management system.


Key Responsibilities:

  • To ensure that all Managers and Departments understand and comply with the required and relevant Health & Safety legislation, in particular the Health and Safety Executive and the Care Quality Commission.
  • To carry out Health, Safety and Risk audits and inspections of services and departments in accordance with the Health and Safety at Work Act 1974, related regulations and in line with company procedures, ensuring that the company complies with its Health, Safety and Risk management responsibilities.
  • To conduct suitable investigations into Health and Safety related incidents, accidents and near misses and provide suitable reports and recommendations.
  • To liaise with Enforcement Authorities and respond appropriately.
  • To liaise with our insurers regarding Health and Safety related insurance claims.
  • To advise the Head of Care Quality and Customer Experience, Executives and Senior Leadership Team of all incidents reportable under R.I.D.D.O.R.
  • To advise the Executives and Senior Leadership Team of immediate Health, Safety and Risk issues that put the organisation at significant risk of failing to meet their statutory responsibilities and to implement and manage a plan to rectify any failings.
  • To liaise and work in collaboration with landlords in relation to our property portfolio and relevant health and safety issues.
  • To liaise and work in collaboration with external Health and Safety consultants.
  • To ensure that sufficient Health, Safety and Risk training is in place for all staff, relative to their jobs and that they are trained to the required standards.
  • To work in collaboration with the Learning and Development Partner to design and deliver suitable and sufficient Health, Safety and Risk training.
  • Engage with relevant groups and stakeholders to ascertain the views of others where appropriate in relation to health & safety.
  • To report to the monthly organisational Care Governance Committee meeting and provide written performance reports, updates, and information in relation to all Health and Safety matters.
  • To write, approve and keep up to date organisational Health and Safety related Risk Assessments and Safety Standards.
  • To assist in the development, approval and monitoring of any specific Risk Assessments, Safety Standards or Safe Systems of Work in individual to our Community Hubs, spaces services, teams or departments.
  • To seek opportunities for improvement to standards and practices, using innovation and creativity to determine new methods of working.
  • To work with managers to advise, assess and minimise risks in the workplace, ensuring the wellbeing of the people we support, colleagues and visitors at all sites.
  • Any other ad hoc Health and Safety duties as required.

Other Objectives

  • Maintain professional and personal boundaries with all customers, parents & carers, colleagues and other professionals.
  • Comply, observe and promote the company’s Code of Conduct.
  • Comply with the company’s policies and procedures at all times.
  • Take all reasonable precautions to maintain the health and safety of self and others, ensuring that any risks in relation to this are reported and remedial action taken in a timely manner.
  • Take responsibility for own continuous professional development and maintaining an adequate level of knowledge and skills pertaining to the role.
  • Undertake any other duties that may reasonable be required of this role and as requested by manager (s).
  • Actively support and promote Surrey Choices business objectives, operating model and core values.

Person Specifications, Qualification, Experience, Skills, Knowledge


Attributes  Essential 




Qualification and Training 



Qualification in occupational health and safety, such as a masters, NVQ, BSC or NEBOSH National Diploma 


Experience in implementing HSG65 Guidance. 



Skills, Knowledge and Experience 



Experience of managing Health & Safety across multiple sites 


Comprehensive understanding of the application of the Health and Safety at Work Act 1974 and other relevant legislation, including the Care Quality Commission.   


Strong organisational and administrative skills 


Experience in managing relationships with partners, stakeholders and external organisations.  


Experience of working within the care sector 

Personal Qualities 



Applies a high degree of integrity to the role, and treats matters with confidence and discretion. 


Ability to communicate professionally and effectively across all levels, and the ability to influence management. 


Has the ability to work autonomously, and manage work commitments, deadlines and diary appointments. 




Full driving licence and has access to a vehicle   

This Job Description is neither exhaustive or exclusive and may be subject to change in light of company requirements and the development of services.