Our service that provides support to people with disabilities to help enhance their lives at home and in the community is celebrating its first birthday.
We launched our one to one Personal Assistance (PA) service to enable its customers to live the life they wish, providing them with increased independence and opportunities. The service offers support to customers with a range of needs including those on the autism spectrum, as well as those with physical disabilities disabilities, learning disabilities and complex care needs. Support is also given to people living with mental health conditions.
In the last year 1219 hours of support have been provided for people across Surrey have received support from a Personal Assistant who has been specifically matched to them and their needs.
Personal Assistants support people to remain in employment, access activities, enjoy exercise and carry out day-to-day tasks such as shopping and cooking.
Donna Crompton – Personal Assistance Manager, said: “Our customers are at the heart of the services we deliver. The Personal Assistance Service allows us to provide personalised support to our customers as we match them with an assistant who is able to help with any specific needs they might have.
“We are thrilled to see that our service is having such a positive impact on our customers’ lives, enabling them to live more independently and increasing their confidence. ”
The Personal Assistance service has received some really positive outcomes over the past 12 months with supporting customers to take up and access new activities, re-discover past hobbies, gain new qualifications, support customers back into work and to help them overcome isolation and loneliness. There are some customers who are now able to leave the house for the first time in 2 years to customers who are now looking to book holidays and take part in the borrow a dog scheme.
There are two different support packages available to customers, and more details can be found on our Personal Assistance pages.