Positive Behaviour Support Training
Surrey Choices offers Positive Behaviour Support (PBS) training to employees, so that the people they support have the best experience possible within our services. The PBS audit-based intervention training provides colleagues with additional skills to support individuals in a safe and positive way.
The PBS person-specific training looks at everything about the person being supported, such as what they like, what they don’t like and how they interact. This is to enable them to stay in a calm, happy, content state as much as possible.
For this particular person, they enjoy being involved in a range of sensory activities and seeing their friends. Colleagues need to be able to do this in a way which meets the person’s needs, but keeps everyone safe.
The PBS person-specific intervention training from colleagues Phil Mack and Matt Randall, taught staff who support this person how to safely release her grip if she chooses to hold them and not let go. It also taught staff how to redirect her physically if she moves quickly towards her friend.
Colleagues have felt more comfortable and skilled in working with this person they commented:
“It gave me confidence to provide support to the customer that day!” “Very informative and was invaluable for working positively with the person straight after.”
Learning as a group meant that staff who have already worked with the individual, could suggest proven techniques for helping her stay calm, happy and engaged. As a result this person gets a more positive experience during her time with Surrey Choices.
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