Individual Spotlight: Marc
Keeping jobs is as important a role for us as finding new jobs. This can take a lot of commitment, but can often make a big difference. Our latest good news story comes from EmployAbility, who tell us about V who has been at her place of work for 25 years now!
Our Keep In Touch (KIT) team are responsible for contacting the many individuals EmployAbility support into work, once they have secured a permanent role. The KIT team remain in contact with the individual and their employer from once a week, to once every six months depending on the need of support.
Staying in touch with the individuals in their roles and the employer allows all involved to receive a small amount of support as and when they need it. This also allows the EmployAbility team to keep up to date with the individuals they have helped in to work and know how they are getting on! The KIT Team are particularly skilled at spotting areas of concern, and aim to quickly and effectively resolve the issue before it escalates. This often requires an Employment Support Specialist to go back to the place of work to explore the issue, and work to overcome this with both the individual and the employer.
This week we had the great news that V, who was supported by our team into work at a care home, has been nominated for a Surrey Care Award for her long service of working there for over 25 years! Her good rapport with the residents and her adaptability has enabled her to excel in her role and build many great relationships with residents and colleagues.
Angie and Debbie from the EmployAbility team supported V into her job at the care home, reflected on where V was about two years ago. Through a misunderstanding during a change in management, V was not up to date with her training which put her job in jeopardy. Debbie helped V to complete 25 years worth of online training which V had missed, and she completed it all within a year! With the support of our team and helping managers understand how she works best, V got her confidence back and as we can see from the award nomination has totally turned her job back around.
We could not be more proud of our EmployAbility team who helped V get back on track with her training, and we are so proud of V for staying optimistic and determined to keep doing what she loves doing, as well as completing a huge amount of training in just 12 months!
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