What a difference a year makes
KT is a young lady in her mid twenties who has a diagnosis of learning disability, minimally verbal, pica and Tonic clonic epilepsy. She lives at home with her mother and her siblings.
She has been attending Surrey Choices since she was 18 and has a history of behaviours that are challenging in a multitude of forms.
After putting together a Positive Behaviour Plan, the first stage was to look at the type of support she needed. And to make sure that KT had a variety of staff to interact with during the day.
Part of the plan was to encourage KT to learn new skills and grow. Results of these plans being put into action by staff became evident very quickly.
The incidents went from four in one single day to one or less incidents a month. Along with teaching KT new skills PBS has also taught staff new skills in supporting people with behaviours that challenge.
KT became a social butterfly, saying hello to her friends and asking if she can join in what they are doing. She began to go to the shops with a group and buy items for her own consumption. Then Covid-19 hit.
Weekly phone calls were made to home to check on the health of KT and her family and every week KT’s mother reported they were all happy.
Staff began to take KT to the park, then to the local shop and now to the big supermarket.
KT is learning new skills alongside the things she likes to do, she shops for her items and then proceeds to self scan her shopping which as we all know can be frustrating but she is doing very well, KT puts her own money in and collects the change.
Communication with other members of the public has improved as well, she is using socially appropriate greetings. KT is doing very well with her road safety and will initiate pressing the button on the road crossing and will wait before crossing.
KT is still a social butterfly with an endearing smile, sense of humour and a cheeky side. Her world has gotten bigger and we can make it a wonderful place for her to to spread her wings. With the Positive Behaviour Support systems in place and our Changing Days approach to working, together we can open doors for her.
– Cheryl Jones, Senior Activity Facilitator
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