RE: Surrey Choices becomes paperless
To reduce the risk of coronavirus infection through communication and marketing materials, we will now be sending out all information and updates from Surrey Choices by email. This will help us to get the information that you need quicker and easier, meaning we will save time in printing and sending letters. We will also be playing a small but important part in helping the environment by going paperless.
Local services will be in contact with you to gather your email addresses to update your files. We understand that some people may need extra support to access these emails and our team can help you to do this. Please just ask a key worker for extra support and our team of Digitisers are available for technical help which your key worker may pass you onto.
There might be some people who need a different format to emails. You can discuss this with your key worker to know what format is best for your needs. You can opt out from receiving communications by email by letting a staff member know, but this means you will not receive any information about your service.
As part of our move to communicating to you digitally, we will make the following commitments to you:
- We will provide you with easy to understand communications
- We will provide all of our customer communications to you in Easy Read and we will be exploring video and audio communications. These will be quality checked by the people we support before we share them
- All of our communications will be easy to access
- We will provide you with regular updates on what is happening at Surrey Choices including any important changes and developments
Kind regards
Surrey Choices
01483 806806
talktous@surreychoices.com