Contracted Base – Lockwood Centre, Guildford. Post
requires travel across County
37.5 hours per week
As a Shared Lives Scheme Worker you will provide and deliver:
The post holder will be responsible for ensuring that the scheme delivers safe and person-centred care and support for vulnerable adults. The Shared Lives worker will be expected to oversee Shared Lives arrangements and provide support and monitoring to Shared Lives Carers. The scheme aims to promote individual independence and enable customers to achieve their goals. Therefore, the scheme worker will need to be able to work with customers with a range of needs in a personalised way to completed Shared Lives documentation.
Support, monitor and review Shared Lives Carers
To manage Shared Lives duty system as needed
To process new referrals and match customers with Shared Lives Carers
To undertake Shared Lives carer assessments
Prepare and deliver training to prospective and existing Shared Lives Carers
Support the scheme with arranging and attending events to promote Shared Lives
Oversee arrangements and maintain paperwork in accordance with CQC Key Lines of Enquiry (KLOE)
Complete Customer related documentation such as; funding tools, support plans, reviews and risk assessments
Carry and manage a caseload in line with service delivery targets
Joint work with other professionals and teams as required in order to meet the needs of the customer
Be accountable for raising any concerns or safeguarding alerts immediately in line with the Surrey Safeguarding Adults Procedures
Maintain professional and personal boundaries with all customers, parents & carers, colleagues and other professionals
Comply, observe and promote the company’s Code of Conduct
Comply with the company’s policies and procedures at all times
Take all reasonable precautions to maintain the health and safety of self and others, ensuring that any risks in relation to this are reported and remedial action taken in a timely manner
Take responsibility for own continuous professional development and maintaining an adequate level of knowledge and skills pertaining to the role and apply learning to practice
Undertake any other duties that may reasonable be required of this role and as requested by manager (s)
Actively support and promote Surrey Choices business objectives, operating model and core values
Person Specifications, Qualification, Experience, Skills, Knowledge
Good Grades in GCSE English and Maths or equivalent qualifications is essential
Skills, Knowledge and Experience
Excellent Communication skills – verbal and written
Competent user of IT hardware and software
Ability to work independently as well as part of a team
Passion to provide high-quality person-centred services.
Good organisational skills. Ability to prioritise work in an environment which may have conflicting pressures and demands.
Knowledge, skill and working practice of undertaking assessments, support plans, reviews and risk assessments with attention to detail
Ability to work under pressure. Sound creative problem-solving skills and flexible approach to working with customers and Carers
Be self-motivated, proactive and able to work well with other in a multi-agency environment and under pressure, including responding in crisis situations.
Understanding of key relevant legislation and relevant of experience of operating within it
Access to a vehicle and willingness to use this as needed to transport customers and / or carers to / from visits.
Experience of providing person centred care to people with Special Care needs
Experience of working within a team that provides social care
Experience of working with diverse communities and understanding of commitment to equal opportunities and anti-discriminatory practices
Able to manage own work load
Highly motivated to deliver person centred care planning
Ability to handle difficult situations and conversations whilst maintaining professional and customer centred standards
Enjoy spending time with people who have care needs
This Job Description is neither exhaustive or exclusive and may be subject to change in light of company requirements and the development of services.