● Previous experience of working as a Registered Manager in a health and social care setting with one or more of the client groups supported by Surrey Choices Short Breaks
● Demonstrable knowledge and understanding of the current legal and regulatory responsibilities of the service including CQC
● Excellent communication skills: verbal and written
● Strong organisational skills
● Experienced user of Microsoft Office, e-mail and the Internet
● Ability to effectively manage the performance of others
● Working autonomously and as part of different teams: in service, across services and with senior management
● Ability to deal effectively with crises/emergencies, and manage in an environment with conflicting demands
● Experience of developing and leading an effective team, including the recruitment, training, and supervision of staff
● Ability to plan, organise and prioritise own workload and that of your team effectively to meet deadlines
● Experience of undertaking customer assessments and facilitating the implementation of personalised, strengths based and outcome focused support plans
● Experience of building positive working relationships with all stakeholders including those supported by the service, their families, staff across the organisation and other health and social care professionals
● Experienced in proactively managing budgets ensuring efficient use of resources
● Experience of managing difficult conversations whilst maintaining professional and customer centred standards |