Surrey Choices renews Disability Confident Leader status
Another Positive Behaviour Support success story
One of the people we support at our community hub, Priory Gate, used to scream loudly whenever people walked into the room. While she was only expressing her excitement, the screaming was challenging for other people. Staff worked with her and now she greets people with a wave rather than a scream.
Whilst screaming was this person’s way of expressing her happiness, the screaming was challenging for other people and colleagues. Not only would she scream when people walked into a room, but also when the phone or doorbell rang, or when she saw something, which she liked in the community.
By encouraging her to wave instead of scream and encouraging others to wave back at her, her need to be acknowledged has been met.
After nearly a year’s absence from Priory Gate during lockdown, colleagues were unsure whether she would remember to wave when someone entered the room. But on her return, she impressed colleagues by remembering her positive behaviour tools and continued to wave and enjoy the response when people waved back.
This is also working well when out in the community. Lots of local people know they need to wave, if she waves at them. She and a friend are building up a group of local people who recognise them and say ‘hello’ whenever they see them in the community.
A fantastic piece of Positive Behaviour Support work by the Priory Gate colleagues, showing how over time new behaviours can be learnt!
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